What types of electric vehicles do you offer?
We specialize in electric bicycles, electric mopeds, and electric tricycles designed for urban commuting, cargo transport, and recreational use. All products meet international safety standards.
Can you customize products based on market requirements?
Yes. We offer customization options for battery capacity, vehicle design, branding, and technical specifications to suit different regional markets.
What are your shipping terms and delivery timelines?
We generally work on FOB terms. Delivery time typically ranges from 15 to 45 days after confirmation, depending on order volume and destination.
What is the minimum order quantity (MOQ)?
MOQ varies by product. For standard models, it is usually 50–100 units. Customized orders may require higher quantities.
Do you provide a warranty for your products?
Yes. We offer a standard 12–24 month warranty on core components such as the battery and motor.
How do you handle technical support?
We supply detailed user manuals and troubleshooting guides. For technical issues, our team provides remote support and can ship replacement parts promptly.