FAQ
What is your terms of packing?
Generally, we pack our goods in neutral white boxes or brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
What is your terms of payment?
T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
How about your delivery time?
Generally, it will take 25 to 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Do you test all your goods before delivery?
Yes, we have 100% test before delivery to ensure product quality and safety.
Do you have any certificates for the equipment?
Yes, we have CE, EMC, EN71, EN62115, ROHS, ASTM F963, UL, MSDS, and other international standard certifications.
Can we install the equipment ourselves?
Yes, many customers install it themselves. We provide professional detailed installation instructions, labeled parts, and photos for guidance.
KTG Car
