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Frequently Asked Questions
Q1: Can I get some samples?
Yes, some samples are free, others maybe need a little fee, please check with our sales. But the freight would be collected and we will pay back if you place order.
Q2: Do you accept OEM for customer's brand?
Yes, but MOQ will be required for customized branding projects.
Q3: Do you have the certification?
Yes, we have CE, ISO, TUV, BSCI, and other relevant international certifications.
Q4: Do you have inspection procedure before shipping?
Yes, we perform 100% QC inspection before every shipment to ensure product quality.
Q5: What's the delivery date?
Samples typically take 5-7 days, while mass production is around 30 days depending on the order size.
Q6: How about the after-sales service?
Simply inform us of any issues after receiving the products, and our team will provide a solution immediately.