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Frequently Asked Questions
Can I get some samples?
Yes, some samples are free, others may require a small fee. Please check with our team. Freight costs will be collected and reimbursed upon placing a formal order.
Do you accept OEM for customer's brand?
Yes, OEM services are highly welcomed, though a Minimum Order Quantity (MOQ) will be required.
Do you have relevant certifications?
Yes, our products and facilities are certified with CE, ISO, TUV, BSCI, and more.
What is your inspection procedure before shipping?
We conduct a strict 100% QC inspection before every shipment to ensure product quality.
What is the expected delivery date?
Sample lead time is approximately 5-7 days, while mass production typically takes around 30 days.
How do you handle after-sales service?
Simply notify us of any issues after receiving your products, and we will provide full support to resolve them.