❓ Frequently Asked Questions
Can I get samples and how long will it take?
Yes, we can supply samples. You will need to cover the cost of the sample and courier service. Typically, we dispatch samples within approximately 7 days after receiving payment.
What is the Minimum Order Quantity (MOQ)?
Our standard Minimum Order Quantity is 100 pieces.
Do you offer product customization?
Absolutely. We welcome customized requirements for colors, logos, designs, packaging, carton marks, and language manuals to suit your market needs.
Is it possible to mix different models in one container?
Yes, different models can be mixed in a single container to provide you with more variety.
What is the typical delivery time?
An order usually takes about 20-30 days to complete. However, the exact timing depends on the current order volume and actual production situation.
How is quality control managed in your facility?
We prioritize quality control at every stage. Each component of our products undergoes rigorous inspection by our dedicated QC team. We hold certifications including CCC, CE (EN71, EN14765), SGS, and ISO9001.