❓ Frequently Asked Questions
Q1: Can I mix different models in one container?
Yes, we support mixing different models in a single container to help you diversify your inventory.
Q2: Do you offer customization for logos and packaging?
Absolutely. Your customized requirements for logo design, packaging, carton marks, and language manuals are highly welcome.
Q3: What is the typical delivery time for an order?
It usually takes about 10-45 days to complete an order, depending on the specific product and current production situation.
Q4: How do you handle sample requests?
Samples are available for a fee; however, the sample charges will be fully returned once a formal bulk order is placed.
Q5: What are your standard terms of payment?
Our standard terms are T/T 30% deposit upfront, with the remaining balance due upon receipt of B/L copies.
Q6: Are the products certified for safety?
Yes, our ride-on cars comply with international standards including EN71, EN62115, and CE certifications.
KTG Car
