Frequently Asked Questions
Do you have any certification for these rides?
Yes, our products come with CE certification, SGS, and ISO9001 to ensure international safety and quality standards.
Is it possible to get a personalized or customized product?
Absolutely. All rides can be customized according to your specific requirements. OEM and ODM projects are warmly welcomed.
What voltage standards do you support?
We can configure the machines to suit 110V, 220V, or 380V power supplies depending on your country's local standards.
How long does delivery usually take?
In-stock rides can be delivered within 5 days. For custom production, the lead time is typically between 20 to 30 days.
How are the products installed?
Small products include all necessary parts and a manual for easy connection. For larger amusement rides, we provide on-site installation services.
What is the warranty period for the products?
The warranty period varies by product type. Specific guarantee details will be provided based on the model you order.