Frequently Asked Questions
Can I get some samples?
Yes, some samples are free, others maybe need a little fee, please check with our sales. But the freight would be collected and we will pay back if you place order.
Do you accept OEM for customer's brand?
Yes, we highly welcome OEM/ODM orders, but a minimum order quantity (MOQ) will be required.
Do you have the certification?
Yes, we have various certifications including CE, ISO, TUV, and BSCI to ensure product quality and safety.
Do you have inspection procedure before shipping?
Yes, we perform 100% QC inspection before shipping to ensure every product meets our standards.
What's the delivery date?
Sample lead time is 5-7 days, and bulk production typically takes around 30 days.
How about the after-sales service?
Simply inform us of any issues after receiving the products, and our team will provide professional support to resolve them.