Q What are your terms of packing?
Generally, we pack our goods in neutral white boxes or brown cartons. For non-licensed ride on cars, we can use your branded boxes after receiving authorization letters.
Q What are your payment terms?
We require T/T 30% as a deposit and the remaining 70% before delivery. We will provide photos of the products and packages before final payment.
Q What is the estimated delivery time?
Typically, it takes 25 to 30 days after receiving your advance payment. The exact timing depends on the specific items and the total order quantity.
Q Can you manufacture based on samples?
Yes, we have an in-house design department. We can create designs based on your area dimensions or specific requirements, or you can choose from our popular catalog designs.
Q Do you test products before delivery?
Yes, we perform 100% testing on all goods before they are dispatched for delivery to ensure quality.
Q What safety certifications do you hold?
Our amusement equipment holds various international certifications, including CE, EMC, EN71, EN62115, ROHS, ASTM F963, UL, and MSDS.