Frequently Asked Questions
Q1: What are your terms of payment?
A: 30% of T/T as deposit, and the 70% balance to be paid before delivery. We will provide photos of the products and packages before final payment.
Q2: What are the available delivery terms?
A: We offer EXW, FOB, CFR, CIF, and DDU shipping terms for you to select from.
Q3: How long does the delivery usually take?
A: Generally, it takes 15 to 30 days after receiving your advance payment. The specific time depends on the items and the quantity of your order.
Q4: Can you produce items based on specific samples?
A: Yes, we can manufacture according to your samples or technical drawings. We are capable of building necessary molds and fixtures.
Q5: Do you test the goods before delivery?
A: Yes, we conduct a 100% test of all goods before they are shipped to ensure quality.
Q6: What is the warranty policy for this product?
A: We provide a one-year warranty, provided there is no human-inflicted damage to the product.
KTG Car
