Can I obtain samples for testing?
Yes, we provide samples. Some samples are complimentary while others may require a small fee. Please note that freight costs are collected but will be credited back once an official order is placed.
Is OEM service available for our brand?
Absolutely. We accept OEM requests for customer branding, though specific Minimum Order Quantity (MOQ) requirements apply.
What quality certifications do your products have?
Our products are manufactured to international standards and hold certifications including CE, ISO, TUV, and BSCI.
What is your quality control process?
We maintain a rigorous quality assurance protocol, performing a 100% QC inspection on all units before they are shipped.
What is the expected delivery timeframe?
Samples typically take 5-7 days. For mass production orders, the standard lead time is approximately 30 days.
How is the after-sales service handled?
If you encounter any issues after receiving the products, simply notify us and our dedicated support team will assist in resolving the matter promptly.
KTG Car
