❓ Frequently Asked Questions
Can I get some samples?
Yes, some samples are free, others may require a small fee. The freight will be collected and refunded upon placing a formal order.
Do you accept OEM for customer's brand?
Yes, OEM services are available, though specific MOQ requirements will apply.
Do you have relevant certifications?
Yes, we hold various certifications including CE, ISO, TUV, and BSCI.
Do you have an inspection procedure before shipping?
Yes, we perform a 100% QC inspection before every shipment to ensure product quality.
What is the expected delivery date?
Samples typically take 5-7 days, while full production orders take approximately 30 days.
How is the after-sales service handled?
Simply notify us of any issues upon receiving the products, and our team will assist you in resolving them immediately.