❓ Frequently Asked Questions
Can I get some samples?
Yes, some samples are free, while others may require a small fee. Please check with our sales team. Freight costs are collected upfront and reimbursed upon placing a formal order.
Do you accept OEM for customer brands?
Yes, OEM services are highly welcomed, though a Minimum Order Quantity (MOQ) will be required.
Do you have certification for the products?
Yes, we hold various certifications including CE, ISO, TUV, and BSCI to ensure international quality standards.
Do you have inspection procedures before shipping?
Yes, we perform a 100% QC inspection before every shipment to guarantee product quality.
What is the delivery timeline?
Sample preparation takes approximately 5-7 days, while mass production typically requires around 30 days.
How is the after-sales service handled?
Simply inform us of any issues upon receiving the products, and we will provide professional support to resolve them.