Frequently Asked Questions
Can I get some samples?
Yes, some samples are free, others may require a small fee. Please consult with our sales team. Freight costs are collected but will be reimbursed upon placing an official order.
Do you accept OEM for customer's brand?
Yes, OEM services are highly welcomed, though specific Minimum Order Quantities (MOQ) will be required.
Do you have the necessary certifications?
Yes, we hold certifications including CE, ISO, TUV, and BSCI to ensure global standards compliance.
What is your quality control procedure?
We maintain a strict 100% QC inspection procedure before every shipment to ensure product quality.
What is the expected delivery timeframe?
Sample lead time is approximately 5-7 days, while full-scale production typically takes around 30 days.
How do you handle after-sales service?
Simply contact us with any issues found after receiving the products, and our team will provide professional assistance to resolve them.