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Frequently Asked Questions
Q1: Can I get some samples?
Yes, some samples are free, others may require a small fee. Freight is collected and will be refunded upon placing an order.
Q2: Do you accept OEM for customer's brand?
Yes, we highly welcome OEM/ODM orders, though a Minimum Order Quantity (MOQ) is required.
Q3: Do you have the certification?
Yes, we hold certifications including CE, ISO, TUV, and BSCI to ensure product quality and compliance.
Q4: Do you have an inspection procedure before shipping?
Yes, we perform a 100% QC inspection before every shipment to maintain high standards.
Q5: What's the delivery date?
Sample lead time is 5-7 days, while mass production typically takes around 30 days.
Q6: How about the after-sales service?
Simply inform us of any issues after receiving your products, and our team will provide prompt assistance.