Frequently Asked Questions
How is Your Delivery Time?
In general circumstance, we can have an immediate delivery of regular machines for our clients within 15 days. For urgent needs, we can deliver in 5-7 days at the earliest.
How Soon Can You Respond Client Inquiries?
We work 24/7 to respond to client inquiries and questions all the time.
Which Payment Terms Can You Accept?
Normally we work on T/T terms. A 30% down payment is required in advance, and the 70% balance shall be settled before shipment.
How Long Will Your Price be Valid?
Basically, our price remains stable through the year. We only adjust based on significant international currency exchange fluctuations or factory adjustments due to labor and raw material costs.
What Logistics Ways You Can Work For Shipment?
We ship via various tools: 80% by sea to all main continents; via road or railway for inland neighborhood countries; and international courier (DHL/TNT/UPS/Fedex) for light spare parts.