How is the delivery time?
Under regular circumstances, immediate delivery of standard machines is available within 15 days. For urgent requirements, we can expedite delivery to 5-7 days.
How soon can inquiries be responded to?
We operate 24/7 to ensure all client inquiries and questions are addressed promptly at any time.
Which payment terms are accepted?
Normally we work on T/T terms. This requires a 30% down payment in advance, with the remaining 70% balance settled before shipment.
How long will the quoted price be valid?
Our prices generally remain stable throughout the year. Adjustments only occur if the USD exchange rate varies significantly or if raw material/labor costs increase substantially at the manufacturing level.
What logistics methods are used for shipment?
We use various tools: sea freight for 80% of global shipments (containers), road or railway for inland neighboring countries, and international couriers (DHL/TNT/UPS/Fedex) for urgent spare parts.
Are the products certified for international markets?
Yes, the products carry multiple certifications including CE, EEC, EN15194, ISO, CQC, EPA, COC, and DOT to meet diverse regional standards.